Pandemic Triggered Latest Outsourcing Trends and India’s Top 5 Outsourcing Companies
Pandemic Puts the Focus Back on Outsourcing, learn why?
The rapid and cross-industry digitization of companies has been gaining significant momentum in the last decade, but the pandemic gives it the final pushover. The absence of an advanced digital infrastructure means that irrespective of an amazing product, your company will still trail behind. Consequently, most companies have a digital transformation on their minds, as it would enable them to scale quickly and pivot fast when they sense a change is needed.
Being Digitally Cutting-Edge
To have a state-of-the-art or even a modest digital capability, a company needs a seasoned IT team to run the show. In countries like the US, Europe, and other regions, getting that team, in the long run, can be costly as well as managerially taxing, especially in such an uncertain and dynamic market. This is where IT outsourcing comes into the picture.
Today, from Indian companies, you can get an entire portfolio of services, from short-term, task-oriented engagement to long-term technology partnership, from simple website development to AI/ML projects.
Pandemic, Outsourcing, and Indian IT Sector
Every few years, macroeconomic shocks disturb the markets, the COVID crisis perhaps unprecedented in human history, and thus highlights two important paradoxical lessons — Focus on Your Core Business and be Digital!
The Paradoxical Twins
Prima facie, the irony may not be evident, but give it a thought. If you are going to be digital, you are going to spend on IT and technologies; such investments in tech as well as human resources will make the organization non-lean and prone to economic upheavals. To survive downturns, the organization needs to be lean, while going digital substantially, takes the organization away from being lean. Outsourcing is the most efficient solution to this paradox.
“Outsourcing makes you an advanced digital organization that stays lean and focuses on core business.”
The Trends in IT Outsourcing
Latest McKinsey report reveals the outsourcing trends, and the areas in which the trend is rising. Here is the summary:
- Over 70% of companies are bullish on the outsourcing outlook
- The priority areas in outsourcing are: Digitization and Cloud Transformation
- The selection of the tech partner is most significantly on: Agility and Time Impact along with Differentiated proposition and capabilities
Indian IT Ecosystem — One of the Best in the World
The IT and BPM industry has shown remarkable growth even as the Indian economy slips into an economic slowdown. It is a major source of revenue and employment, and the industry is expected to expand at 8.4 percent in 2020 to reach a size of USD 192 billion.
The Portfolio of IT Services From Indian Companies
There are no services your organization can not have from Indian IT outsourcing companies, except where regulation prohibits such engagement. Take a look:
- Software development
- Web development
- Mobile development
- Digital Transformation
- Technology Partnership
- Network management
- Quality Assurance (QA) and Testing
- Technical support
- Infrastructure management and support
- Datacenter management
- Cybersecurity, data backup, and recovery
- Disaster recovery
- Tech road mapping and planning
Though the kind of services may vary from company to company, there are 4 common IT outsourcing services offered by most of them.
- Dedicated Teams : A project manager, software engineers, QA engineers, and other roles to meet project needs.
- IT Staff Augmentation : On-demand talent addition to bridge any talent gaps
- End-to-End Software Development : Full-cycle custom software development
- Technology Partnership : A trusted company which can serve you in the long run
Focus on Your Core Business
With the portfolio of such a vast variety of services, there are many reasons why SMEs must focus on core business and outsource their IT needs. Here are a few reasons:
- Access to Top IT Talent
- High-Quality Delivery
- Optimized Staff
- Shorter time-to-market
- Limited risk
Top 5 IT Outsourcing Companies in India
- Company — Techment Technology, 2013
A Digital Catalyst, transforming companies with tech solutions!
Headquarter and Offices — Bhilai (HQ), Development Centers: Indore, Bangalore, Texas (USA)
Team Size — 150+
Expertise — Digital Transformation, Process Automation, Mobile App Development, Custom software and platforms, UX/UI, QA
Target Market — Startups, Small and Mid-size enterprises
Prominent Product
Techment’s advanced process automation product, TransAssured, enabled Digital transformation of a managed care company helping them deliver value and cost gains at every step. The integrated platform has been constantly upgraded and new features make it cutting-edge. Techment has also designed the platform for other industries as well.
2. Company- Saviant Consulting, 2012
The Intelligent Solutions Company
Headquarter and Offices — Pune, India and North Port, USA
Team Size — 120+
Expertise
Cloud consulting & SI, BI & big data consulting, IoT development, mobile app development
Target Market — Mid-size and enterprise clients
Prominent Projects
Saviant Consulting did their impressive work on order processing systems while working with a food delivery service that wanted to digitize their order processing system. Saviant’s enterprise software application allowed drivers to facilitate payments, give customer service, and tweek product requirements.
3. Company- — Loginworks Softwares, 2006
A Business Intelligence, Data Analytics & Reporting Company
Headquarter and Offices
Noida (India); Glen Allen, USA.
Team Size — 120+
Expertise — Mobile app development, custom software development, and application testing, management, and support.
Target Clients — Small and mid-size companies.
Prominent Projects
Loginworks Softwares developed an intricate mobile app a startup needed that acted as a movie companion. It worked for iOS and Android.
4. Company — Indium Software, 1999
Headquarter and Offices — Chennai and Bengaluru, India
Team Size — 500+
Expertise — Application testing, BI and big data consulting, custom software development
Target Clients — SMEs
Prominent Projects
Indium Software provides QA services to an economic research group. Its services ensure that the clients get access to valid case studies, and regression analysis, QA using Microsoft Office Suite tools.
5. Company — Neologix Software Solutions, 2002
Headquarter and Offices — Trivandrum, India (HQ), The United Arab Emirates and San Diego, USA
Team Size — 75
Expertise — ECM consulting and system integration, web development, and custom software development for small businesses.
Target Market- Small Businesses
Prominent Projects
Neologix Software Solutions developed a social network application for a startup. The app allowed the residents of the building or the society to be aware of the news and events in their locality, thus helping them develop a stronger bond with time.
The Way Ahead
The pandemic clarifies once again that outsourcing is one of the pillars of resilience and sustainability. Outsourcing to Indian IT firms has a lot of advantages as it creates value in every dimension and is not just a simple cost advantage.
Moving forward, it would be beneficial for startups and SMEs to outsource at least a part of their IT function to focus purely on the core business and let the IT experts extend their support.
If you have any questions on outsourcing of IT services, get in touch — harshad.bajpai@techment.com
